Order information

Shipping & delivery information
We are dedicated to ensuring you receive your labels as quickly as possible. Our delivery team will pack your order according to your specifications and aim to have it dispatched within 1 to 2 business days. During peak periods, such as sales periods, school holidays, back to school and the Christmas and New Year period, this may vary, depending on the number of orders to dispatch.

Once we've packed and dispatched your order you will receive a confirmation email from our team to let you know it's on the way. 

All orders are sent through Australia Post under their delivery conditions that these should be received in up to 10 working days. To determine when you should receive your labels, view Australia Post's suggested delivery times below.

If you would like to receive your labels quickly, make sure to select Express Post as the shipping option when you checkout. The delivery time for Express Post is one to two business days after the order has been packed and dispatched. Please be aware that this doesn't speed up the production times. 

Shipping Costs

LABELS from:
Regular: $4.00
Regular with tracking: $8.50
Express Post with tracking: $9.00


Regular: $12.50
Regular with tracking: $16.00
Express Post with tracking: 20.00


Australia Post suggested delivery times:

Regular Post - Queensland
Metro - up to 4 business days
Country - up to 6 business days

Regular Post - Other States
Metro - up to 7 business days
Country - up to 10 business days

Express Post
All capital cities (except Darwin and Perth CBD only) - up to 2 business days
If your item is for an address outside the Express Post network, Australia Post will use the fastest possible transport links.

The delivery timetable above is based on sending from Brisbane and should be used as a guide only.  To find out the delivery time for other locations, please speak to your local post office or visit

Order tracking
If you would like to track your order through Australia Post make sure you upgrade your shipping option to Regular with tracking or Express Post with tracking before you checkout.

PO Box delivery
Yes, we deliver to PO Boxes. 

What if I'm away from home when my order is delivered?
Don't worry, if you're away from home when your order is delivered, it won't be left unattended. Instead, a missed delivery notification card will be left in your mailbox and the article taken to your local post office where you can pick it up at a time that suits you.