Refund Policy


Mrs Labels uses premium materials and the latest technology to produce your high quality labels and offer a 30 day, 100% satisfaction guarantee against any manufacturing faults or defects.  If you are unhappy with the quality and workmanship of your labels, contact our support team at to discuss your options.

Change of mind
Our labels are personalised to the individual therefore we are unable to offer refunds or an exchange service in the case the goods are no longer required or you’ve changed your mind.  Please choose carefully.

Incorrect spelling or error
Mrs Labels is not responsible for errors made by the customer therefore do not offer a refund or exchange on your order. This includes spelling, grammatical, typographical, design and quantity errors.   Due to the variation of names and order requests we do not proof read orders before printing.  Our website offers the ability to preview your label order before you checkout.  We recommend double checking all orders so mistakes can be avoided.

If you receive an order that has been misspelt or the error has been made on behalf of Mrs Labels, we will gladly reprint and send your order at no cost or offer you a full refund.  Please contact our support team at as soon as possible to discuss your options.

Faulty products
If you believe your labels are not of an acceptable quality, workmanship or have detected a manufacturing fault, please contact our support team at to discuss.